(904) 460-2998

Jacksonville, Ponte Vedra & St. Johns CountyEmergency Plumber. When It Can’t Wait.

A burst pipe, a failed water heater or sewage coming up a floor drain does not wait for business hours. 365 Solutions dispatches emergency plumbers around the clock across Nocatee, Ponte Vedra Beach, St. Johns County and Jacksonville. Call us, tell us what is happening, and we will tell you what to shut off and when we can be there. You get a written price before any work starts.

  • Locally owned
  • No commissions
  • No pressure
Trusted by
your neighbors.
Trusted by
your neighbors.

Getting help is easy

What happens next?

  1. 1 Contact 365Call or submit a request. Tell us what’s happening with your plumbing.
  2. 2 We assess your situationWe’ll discuss the problem and confirm the next available service option.
  3. 3 Get straight answersOur technician diagnoses the issue and explains your options and pricing before any work begins.

Why homeowners choose 365

Why Choose 365 Solutions for Emergency Plumbing?

When water is moving through your house at two in the morning, you want someone who will pick up, tell you the truth, and give you a number before they start. That is the whole of what we do differently. We are a Nocatee family business working in the neighborhoods we live in, and our technicians are paid to fix problems, not to sell you things.

  • Locally Owned & OperatedA Nocatee family business serving St. Johns County, Ponte Vedra Beach and Jacksonville.
  • Licensed & Insured PlumbersBackground-checked technicians on every call, day or night.
  • Written Price Before WorkYou approve the number before anything is repaired. No commissioned salespeople.
  • 24/7 Emergency DispatchNights, weekends and holidays. Financing available.

Got questions?

Your emergency plumbing questions. Answered.

Straight answers about costs, common problems and more, without the jargon or the sales pitch.

Don’t see your question?

Call and ask. You’ll talk to someone in our Nocatee office.

(904) 460-2998

Costs & your service visit

Pricing and what to expect.

Do you offer financing for emergency plumbing repairs or replacements?

Yes. Financing is available on qualifying repairs and replacements, and we will go over the options with you before any work starts. Ask when you call.

Common problems & when to call

Warning signs and what they mean.

What counts as a plumbing emergency?

Anything actively causing damage or making the house unsafe to use: a burst or leaking pipe, sewage backing up, a water heater dumping water, no water at all, or a leak you cannot shut off. A single slow drain or a dripping faucet can usually wait for a scheduled visit, and we will tell you so rather than send someone out after hours.

How can I prevent emergency plumbing problems?

Most of what we get called out for at night gives some warning first: a water heater past ten years old, a drain that has been slowing for weeks, a spot on the ceiling that never quite dries, or a toilet that needs plunging more than once a month. Having those looked at during business hours is far cheaper than fixing them at midnight.

Service area & scheduling

Where we work and how fast we get there.

How fast can you get here for emergency plumbing service?

We dispatch 24 hours a day and we will give you a realistic arrival window when you call, not an optimistic one. Homes closest to our Nocatee base — St. Johns County, Ponte Vedra Beach and the surrounding communities — are typically reached soonest.

How do I find an emergency plumber near me?

Look for a licensed, insured local company that quotes a written price before starting and that actually answers the phone after hours. We are based in Nocatee and serve St. Johns County, Ponte Vedra Beach, Jacksonville and the beaches. Call (904) 460-2998 any hour.

Good to know

More answers from our team.

Should I shut the water off before you arrive?

If water is escaping and you can safely reach the main shut-off, yes. It is the single most effective thing you can do to limit damage. For a leaking water heater, shut off the water supply to the unit and set a gas control to Off. Call us and we will talk you through it.

Reviews

What your neighbors say

5.0 ★★★★★424 Google reviews · Read them all
★★★★★AC · weekend
“Had AC problems over the weekend, called 365 Solutions late Sunday and Tom called me back…”
Warren B. · Jun 2026 · tech: Tom Google
★★★★★Water heater
“My hot water heater busted and was pouring water out of the bottom. I called 365 at 9 am…”
Richard M. · Jul 2026 · tech: Justin Google
★★★★★Air quality · HVAC
“Brian is outstanding as he took time to fully educate us on Air Filtration and HVAC systems…”
Joe A. · Aug 2026 · tech: Brian Google

Keep it from breaking in the first place.

For one affordable monthly fee, the 365 Protection Plan helps keep your AC and plumbing running smoothly, with preventive maintenance, preferred pricing and priority service when you need it most.

See the plans

Where we work

Based in Nocatee. Working across Northeast Florida.

Our technicians work from our office in Nocatee and serve homes across St. Johns County, Jacksonville and the Beaches.

Towns we serve

Also serving

Bartram ParkBeacon LakeDel WebbDurbin CrossingFruit CoveMadeiraPalenciaPalm ValleyRivertownSawgrassSilverleafWalden Chase

Something not working? Let's take a look.

Book in about a minute, or call and talk to someone in Nocatee.

(904) 460-2998